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Services A Z: Employee Assistance Programs
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Employee Assistance Programs


Caring for Your Employees

As an employee, balancing the competing demands of work and personal life can sometimes be a difficult and frustrating task. As an employer, you know that the personal and professional well-being of your employees is your greatest asset. The Employee Assistance Program (EAP) of Central DuPage Hospital (CDH) offers a positive, proactive and integrated approach to helping both individuals and organizations find solutions for everyday problems.

Benefits for Employees and Immediate Family Members

The EAP of CDH provides free and confidential short-term assistance to employees, and their immediate family members, who are experiencing personal or work-related issues. The EAP is available 24/7 for emergencies.

Master’s degree, licensed professional counselors provide assessment, solution-focused short-term counseling and referral to community resources for assistance with the following concerns:

  • Personal/workplace stress
  • Marital/family/relationship issues
  • Anxiety/depression
  • Substance abuse
  • Financial/legal consultation
  • Work-life balance
  • Grief/loss

Benefits for Employers, Managers and Supervisors

EAP counselors are available to discuss and provide consultation/coaching and training on a variety of workplace issues such as:

  • Addressing job performance issues
  • Intervening with a troubled employee
  • Work-group conflict
  • Low morale
  • Coping with a traumatic incident in the workplace
  • Changes as a result of downsizing or reorganization
  • Workplace harassment and violence prevention
  • Policy development
  • Time management
  • Workplace communication
  • Department of Transportation (DOT) regulations

Reduce Stress and Healthcare Costs

Employees struggling with stressful situations may experience reduced work quality and productivity, increased absenteeism, tardiness and medical costs. The financial loss to the U.S. economy from decreased job performance due to these issues is more than $100 billion each year. The EAP of CDH offers confidential services that can help your employees with problems before job performance is affected or help prevent a further decline in performance. Employees can get help whenever they need it. Services of the EAP of CDH include:

  • Convenient service providers
  • Access 24 hours a day
  • Online educational resources
  • Counseling
  • Referrals to providers within the employee’s insurance network
  • Intervention services for crisis situations
  • Referrals to community resources
  • Wellness seminars, health screenings and health fairs
  • EAP orientation

Benefits of EAP of CDH

  • Licensed professionals with more than 30 years combined EAP experience
  • Programs tailored to meet the needs of your organization
  • Hands-on/personal approach to care
  • Strategic adaptation to your corporate culture
  • Access to a hospital system with specialty medical and behavioral health services
  • Onsite workshops addressing workplace wellness, productivity and safety
  • Interactive work-life website resources

To schedule a consultation or learn more about how the EAP of CDH can benefit your organization, please call 630.653.4218. Toll free 888.933.1327.

TTY for the hearing impaired 630.933.4833.

Work-life Website: Resources at Your Fingertips

Our brand-new work-life website is a resource-rich hub your employees can tap into day or night 24/7. Regularly updated and filled with timely, useful information, the work-life website provides thousands of articles, databases, videos, calculators and more covering everything from child care and financial planning to education and career training that will help your employees with work-life balance.

Best of all, for a minimal charge you can get this valuable service for your employees — it’s a benefit of your relationship with the EAP of CDH. The interactive work-life website includes:

  • 5,000+ resource articles
  • Interactive wellness and self-assessments
  • Streaming audio and video clips
  • Searches for legal, financial and other care providers
  • Online workshops
  • Monthly topical webinars
  • Available in English and Spanish
  • Accessible 24/7

Work-life web link

If you already have an account, use the company account login